Headquartered in Los Angeles, CA our executive team operates here in the continental United States giving our clients closer access to us when necessary. With 38 years’ experience managing contact centers FarMar has a unique insight in managing distributed outsourced resources.
Our contact center is located in central Mexico and in the Central Time Zone which makes us an ideal partner for coverage in all of North America. Our Mexico service center is equipped with fiber optic internet providing 50 MBPS speed, video monitoring, all the latest in tech, and all of our customer experience specialists are bilingual.
Our administrative and back office operations are located in the heart of the tech capitol of Noida, India. From here we manage functions from billing, accounts payable, call monitoring, reporting, auditing, data entry, and virtually any other administrative function our clients require.